HomeXperience Services

#YourKeyToHomeownerCare

Looking for some help to plan or execute your next project or to bring your Homeowner Care team to the next level?  Any organization can move forward with small changes, but to build for success requires someone who can bring your goals to fruition with honest advice, past hands-on experience and an eye for how the small pieces fit into the big picture.

I have frontline experience doing internal and homeowner walk-throughs, turnovers, and attending initial warranty investigations.  I also have experience in building, training, mentoring and managing customer care teams, as well as, setting up departmental policies and procedures to ensure uniformity and increase brand recognition.  And if you happen to need a helping hand to clear out service backlogs, my experience with various homeowner care systems and the HPO guidelines on New Home Warranty will take you out of the weeds in a reasonable amount of time.